What is the Brands Portal?
The Brands Online Portal is a secure website for beekeepers, livestock owners and supply chain location operators to register and manage their registrations and pay securely online by credit card.
Each time you login to the the portal you’ll need the myGovID digital identity app. This provides security for your personal or business information. See further details below.
If you do not wish to use the portal, you can download manual registration forms.
Setup your myGovlD digital identity
To login to the Brands Online Portal, you need to set up your myGovID and use the myGovID digital identity app. You need a standard identity strength (level 2) myGovlD to access the portal, which requires you to verify 2 of the specified Australian identity documents, such as your driver’s licence, passport, birth certificate or Medicare card.
- For information about setting up your myGovID, see the myGovID website.
- For assistance with myGovID, please contact the myGovID customer support line.
How to complete applications online
Refer to the following help guides for step by step instructions on using the Brands Online Portal. The help guides can be viewed and downloaded from the Documents section of this webpage.
- Application for Registration Help Guide – to apply for a new registration as a livestock owner, beekeeper, non-farming property operator or to obtain a buyer identification code.
- Re-registration and Change of Details Help Guide – for re-registration as an owner of livestock, beekeeper, non-farming property operator or buyer identification code, or for notification of change of address and property details.
- Link a Registration Help Guide – for linking an existing brands registration to your portal account, which you need to do the first time before you can submit a re-registration or change of details in the portal.
Applications such as cancellations and transfers are not able to be processed using the portal. These need to be submitted to the Brands Registration Office using manual registration forms.
Frequently Asked Questions
What if I don’t know which application I need to complete?
If you are unsure of which application you need to complete or what kind of registration you are eligible for, please contact the Brands Registration Office via phone or email for assistance. Please do not proceed with an application if you are unsure.
Do I get a PIC/BIC number straight away?
No, not straight away. Once you have completed and successfully paid for your application, the Brands Registration Office still needs to process your application and generate your PIC/BIC code.
How do I know when my application has been completed?
Once you have submitted and successfully paid for your application in the portal you will be emailed a copy of the payment receipt. Your application is then submitted to the Brands Registration Office for processing.
Your application is then passed onto the Brands Registration Office for processing. When your application has been processed and completed, you will receive an email from brandsportal-noreply@dpird.wa.gov.au confirming that you are registered and with a copy of your certificate of registration. You will then be posted your hard copy certificate and PIC/BIC/Hive card.
What do I need to complete a re-registration in the portal?
Once you have logged into the portal with your myGovID app, you first need to link your existing registration to your portal account. From there you will be able to complete a re-registration application.
Information on how to do this, and which documents you need, can be found in the Re-registration and Change of Details Help Guide.
What do I need to complete a new registration in the portal?
Once you have logged into the portal with your myGovID app, you can complete a new application for registration. Information on how to do this can be found in the Application for Registration Help Guide.
You need to have the following information available to complete a new application for registration:
- Owner name – this will be the primary name of your registration. This can be an individual, a company/business name, or joint names.
- Trading name – if applicable, you can choose to include a trading name on your registration.
- Signature(s) – the signatories of a registration are recognized as the owners of a registration; these signatures will be required for any future changes to the registration.
- Contact person's details (may not be registrant) – details of the contact person/s should be whomever is the best person to contact regarding re-registrations, additional information for applications or a biosecurity emergency.
- Property details (livestock and non-farming property operators only) – you will need to provide the details of the property on which livestock will be kept. You may also need to provide proof of authorisation if signing on behalf of a property owner e.g. Certificate of Title, agistment/lease agreement or if the Land Title is owned by a company, an ASIC form showing your position in relation to the company.
- Approximate number of livestock by type e.g. 10 Cattle, 3 horses or, as a beekeeper, the number of hives you have.
- Preferred/requested brand and earmark - to search for available brands and/or earmarks, you can use our public search interface Brands Public Search.
- Payment details - credit card details.
How will we contact you?
If the Brands Registration Office requires additional information regarding an application, you will be contacted via email and/or phone. Please make sure that the contact details entered in your application(s) are current and correct.
Contact us
For assistance with the Brands Online Portal, please contact the Department of Primary Industries and Regional Development, Brands Registration Office during office hours:
- Phone: Call 1300 926 547 (option 4), excluding public holidays, Monday to Friday 8.30 am to 4.30 pm AWST.
- Email: brands.bunbury@dpird.wa.gov.au
For assistance with the myGovID login process, please contact the myGovID customer support line.